What are the shipping charges?
We offer free domestic shipping on every item purchased through our website.
When will my order arrive?
All orders are delivered within 10 to 15 working days from the date of shipping. Our proactive customer care team will reach out to you should there be any delays in the delivery process.
Custom orders: For a custom rugs, the delivery depends on the production timeline. The greater the intricacy of the rug, the longer the delivery timeline. For ease of calculating the same, we estimate that it takes 1 week per 2 inches of a rug for a 156 knot rug.
How will I know whether my order is confirmed?
Once the order is successfully placed, you will receive your order confirmation notifications via:
- Text message
- An email is also sent once your order is shipped which contains the tracking ID
Are there any additional fees?
For all Indian orders, the price paid at checkout is final with all tax included.
For International orders: There are shipping fees, import duty, and local taxes applicable that depend on the customs laws of respective countries. While International shipping needs to be paid at the time of placing the order, all additional charges are to be paid to our shipping partners at the time of delivery.
For more information, kindly call us on +91 95409 88999 or email us at firstname.lastname@example.org